1. Introduction
Ad Flow Solution we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
2. Information We Collect
We may collect the following types of personal information:
- Contact Details: Name, email address, phone number, business name, postal address.
- Service Information: Details about your project, service requirements, and correspondence.
- Website Usage Data: IP address, browser type, device type, pages visited, and time spent on our site (via cookies and analytics tools).
- Payment Information: Billing details and transaction history (processed securely through third-party payment providers).
3. How We Use Your Information
We use your personal data to:
- Provide and deliver our services (digital marketing, SEO, social media, web/app development, etc.)
- Communicate with you about your project or inquiry
- Send updates, marketing materials, and offers (only if you’ve given consent)
- Improve our website performance and customer experience
- Comply with legal obligations
4. Legal Basis for Processing
We process personal data under the following legal grounds:
- Consent: When you opt-in to receive marketing communications.
- Contract: To perform the services you have requested.
- Legitimate Interest: For business operations, analytics, and service improvement.
- Legal Obligation: When required to comply with laws and regulations.
5. Data Sharing & Disclosure
We do not sell your personal data. However, we may share your information with:
- Trusted Service Providers (e.g., payment processors, hosting providers, analytics tools)
- Legal Authorities when required by law
- Third-party partners involved in delivering our services (only with your consent)
All third parties are contractually bound to keep your information secure.
6. Data Retention
We keep your data only as long as necessary for the purposes stated in this policy or as required by law. After this period, your data will be securely deleted or anonymised.
7. Cookies & Tracking
Our website uses cookies to enhance your browsing experience. You can control or disable cookies via your browser settings, but some site features may not function properly without them.
8. Your Rights
Under the UK GDPR, you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing communications
- Restrict or object to processing
- Request data portability
- File a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at support@adflowsolution.com
9. Security
We implement strict technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.